Panda Cloud Antivirus

I have panda cloud antivirus installed..it has deleted most of the viruses on the PC except for one. In the scan it picks up the W32/slenfBot.AD.worm located in windows\system32\drivers\ecrutchu.sys but can’t neutralise it. I can’t then access the recommended solution link as the virus stops me from connecting to panda cloud webpages.

It asks to do system restart which I do but a subsequent scan shows the same worm problem in same location.

I have noticed that even in safemode windows start that ecrutchu.sys loads

Can you help with a cure for this problem?….btw I am connecting here via my laptop which is not infected

David

I installed this surperb product and it help me lot. But after 2 weeks due to frequent power shut down I loss it’s activation and then after I could not got active it. It shows internet connectivity problem even I have fine connnectivity. I can not remove the entry from right handed process bar and so why I can not install it back or repair it. Please help me to resolve the issue. Thanks

hiiiii,i m using it long time but suddenly now it iz not wrking ,even i install it and install it but now when installation start it come in another language and after that comes cancel option even i download other antivirus from panda but still not working so plz help me out..

iam feeling lukky2have panda

I hate to post a help request on a blog comment, but I’m unable to create accounts through the standard channel. What’s worse is that I get a very non-specific error and have not found any other posts in the forum that are similar.

I really like this product and would like to install it on more of my clients’ machines.

jai installer cloud antivirus et lors de la creation de mon compte ont me dit que il n ont pas pu terminer cette operation donc je ne peut pas activer cloud merci de vos reponces

hi pedro.
my panda cloud has stopped working.

“unexpected error. error code 11″

the “send us a suggestion” link doesn’t work.

and it won’t let me uninstall it either.

any ideas?

thanks.

Hi Pedro,
I have had Panda cloud on for about two weeks now,
Every time I switch computer on, Panda Cloud is always stopped,
No biggy, just start it usually , but today it hasn’t started, if I right-click the icon in the corner, It has Resolve problems (1), which then goes to “There are no problems” splash screen,
Still says in the corner “The antivirus has been stopped”???
Is there a way to resolve this and make it stay on?

hello

what a good panda this is, hope u can keep on like this forever

the best so far i am using

i from malaysia, near singapore.
bye